Integrations
Zendesk
Improve customer satisfaction by providing a dedicated help desk where users can manage and track all their open requests through your own ticketing system.
Customer Support
About Zendesk
Zendesk is a cloud-based customer service and CRM platform that helps businesses manage and streamline customer support interactions across email, chat, phone, and social channels from one central system.
How this integration works
Help Desk: Provide your clients with a dedicated help desk where they can quickly find answers and resolve issues on their own. If they can’t find what they need, they can easily submit a support request directly from the help desk.
Ticketing System: Customers can submit support requests, while your support team has immediate access to incoming tickets and can respond quickly. All open tasks and tickets are displayed in a clear, centralized overview. In addition, the MeasureX Support Team assists with small and general requests, helping reduce your workload and enabling faster responses to improve customer satisfaction.
All-in-One: Customers can log in to your help desk to view all their support tickets in one centralized overview, track ticket statuses, and stay fully informed at all times.
Getting Started
Onboard with MeasureX.
Subscribe to MeasureX Help Desk.
We set up your Help Desk and Ticket System.
Provide better support to your clients.